phrases that should not be used in the office (contd.)

3) I think- Which of these two statements sounds more authoritative?: “I think our company might be a good partner for you.” Or, “I believe…” “I know…” or “I am confident that our company will be a good partner for you.”

“There is a slight difference in the wording,  “You may have noticed, the first phrase contains two weak words, ‘think’ and ‘might.’ They risk making you sound unsure or insecure about the message. Conversely, the second sentence is assertive and certain. To convey a command of content and passion for your subject, substitute the word ‘think’ with ‘believe’ and replace ‘might’ with ‘will.’

4) No problem- When someone thanks you, the courteous and polite reply is, “You’re welcome.”

“The meaning implies that it was a pleasure for you to help the person, and that you receive their appreciation,” “Though the casual laid-back phrase, ‘no problem’ may intend to communicate this, it falls short. It actually negates the person’s appreciation and implies the situation could have been a problem under other circumstances.” In business and social situations, if you want to be perceived as well-mannered and considerate, respond to thank you’s with, “You’re welcome.”

PHRASES THAT SHOULDN'T BE USED IN THE OFFICE

In the office environment, there are words/phrases that should not be spoken. these words show a sign of unseriousness and they can limit an individual's professional career. They are

1)It's not fair!-  She got a raise, you didn’t. He was recognized, you weren’t. “Some people have food to eat while others starve. Injustices happen on the job and in the world every day. Whether it’s a troubling issue at work or a serious problem for the planet, the point in avoiding this phrase is to be proactive about the issues versus complaining, or worse, passively whining. Instead, document the facts, build a case, and present an intelligent argument to the person or group who can help you.

2)That’s not my problem! That’s not my job! or I don’t get paid enough for this!- if you ask a colleague for help and he replies with any of the above, how would you feel? besides what would you think of him as a result of this statement? Therefore, as a contributing member of the team, a top priority is to care about the success of others (or at least act as though you do). this doesn't mean you have to say Yes all the time. it means you have to be diplomatic when saying no. as the Bible puts it, wisdom is profitable to direct. rather than saying No. you'll let them know you would love to help, but as a result of the things you have to do, you can't and you have to do this politely