3) I think- Which of these two statements sounds more authoritative?: “I think
our company might be a good partner for you.” Or, “I believe…” “I know…”
or “I am confident that our company will be a good partner for you.”
“There is a slight difference in the wording, “You may have
noticed, the first phrase contains two weak words, ‘think’ and ‘might.’
They risk making you sound unsure or insecure about the message.
Conversely, the second sentence is assertive and certain. To convey a
command of content and passion for your subject, substitute the word
‘think’ with ‘believe’ and replace ‘might’ with ‘will.’
4) No problem- When someone thanks you, the courteous and polite reply is, “You’re welcome.”
“The meaning implies that it was a pleasure for you to help the
person, and that you receive their appreciation,” “Though
the casual laid-back phrase, ‘no problem’ may intend to communicate
this, it falls short. It actually negates the person’s appreciation and
implies the situation could have been a problem under other
circumstances.” In business and social situations, if you want to be
perceived as well-mannered and considerate, respond to thank you’s with,
“You’re welcome.”
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